Refund Policy

REFUND POLICY

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

Eligibility for Returns

To qualify for a return:

  • Item must be unused and unworn

  • Must include original tags

  • Must be in original packaging

  • Proof of purchase is required

To initiate a return, contact:
help@supremewow.shop

Items sent without prior return authorization will not be accepted.

Damaged or Incorrect Items

Please inspect your order upon arrival. Contact us immediately if the item is damaged, defective, or incorrect.

Non-Returnable Items

We do not accept returns for:

  • Perishable goods

  • Custom or personalized items

  • Personal care products

  • Hazardous materials

  • Sale items

  • Gift cards

Exchanges

To exchange an item, return the original product first. After approval, place a new order for the replacement item.

EU 14-Day Cooling-Off Period

For orders shipped to the European Union, you may cancel or return your order within 14 days without justification, provided the item meets return eligibility requirements.

Refunds

Once we receive and inspect your return, we will notify you of approval.

If approved, refunds will be issued to your original payment method within 10 business days. Processing times may vary by bank.

If more than 15 business days have passed since approval, contact:
help@supremewow.shop